June 19, 2005

Vonage: Spending As Fast As It Can

Enticing customers to switch from their tried-and-true phone service to a newfangled brand costs loads of money, and Jeffrey A. Citron is on one heck of a spending spree. Citron, the 34-year-old chief executive of telecom startup Vonage Holdings Corp., has been burning millions in venture funding to market Vonage’s Net-based phone service. His message is simple: Users with broadband connections can save on their bills by hitching their phone to the Net — through a Vonage hookup. It’s called Voice over Internet Protocol, or VoIP, and customers like the economics. Vonage subscriptions have jumped 63% this year, to 700,000. Some 15,000 more jump on board every week.

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How Motorola Got Its Groove Back

It’s a muggy Friday morning in mid-July and a group of Motorola Inc. (MOT) designers are gathered on the 26th floor in the company’s downtown Chicago design center. They’re looking over prototypes for a new mobile phone when CEO Edward J. Zander pokes his head in the door: “Can I come in?” Dressed casually, in jeans and a polo shirt, he quickly gets down to business. The models on the table are for the Q, a phone with a full QWERTY keyboard designed to compete with the wildly popular BlackBerry, from Research in Motion Ltd. (RIMM) (RIM).

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